Warranty & Support
Orders & Warranty
The Qi Promise
We built The Qi to last.
If your Qi device fails due to a manufacturing defect within two years of purchase, we’llreplace it — no complicated process, no fine print games.
If something isn’t right, contact us.
We’ll make it right.
What’s covered:
• Manufacturing defects
• Internal component failure under normal use
What’s not covered:
• Physical abuse
• Improper installation
• Intentional damage
That’s it. Simple. We stand behind our product.